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FAQ

What if my item is damaged during shipping?

In the rare event that your item arrived damaged , please contact our customer support team immediately. We will arrange for a replacement or refund as soon as possible.

What payment methods do you accept?

We accept payment via credit/debit (Visa, Master Card, American Express) Paypal, and other secure online payment methods.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status on your delivery.

Are the products on your website authentic?

Yes, we guarantee that all the products on your website are 100% authentic. We secure our products directly from authorised distributors and manufacturing.

What is your return policy?

We have a hassle -free return policy. If you are not satisfied with your purchase, you can return it within 5 days for a full refund or exchange . Please refer to our returns & exchange page for more details.